Waive Upgrade Fee (2025)

FAQs

Is there a way to waive the upgrade fee on Verizon? ›

No they won't. If you don't want to pay the upgrade fee, you need to get the unlocked version and simply insert the old SIM card from your old device into the new device.

Select Manage installment plan under Billing & payment options (you may have to scroll). Select Learn about or cancel Next Up and follow the prompts to cancel the AT&T Next Up℠ upgrade option. Good to know: If you remove the AT&T Next Up upgrade feature, you aren't eligible to upgrade early anymore.

Upgrade Fee means the fee payable by a customer in exchange with an Upgrade. Upgrade Fee . The term “Upgrade Fee” shall mean the same as maintenance fee for the purposes of this agreement.

If you add a new device to your wireless service, we'll add a one-time upgrade fee to your next bill. AT&T 5G service: Requires a compatible 5G plan and device. 5G service is not available everywhere. See att.com/5Gforyou for details.

The Upgrade fee is applied for changing to a new device on the Verizon network. We provide our customers with access to a range of services, tools, and personalized support for this fee to ensure that your device is set up for a harmonious experience on the nation's most reliable network.

We charge a one-time $35 upgrade fee each time you change to a device with a new SIM on an existing mobile line. With each upgrade you get: 30 days of personalized tech support for smartphones (60 days if purchased online). Look for a text from us with a link to access this support.

"The upgrade fee helps cover our increased support costs associated with customers switching their devices," the carrier said. "Customers can pay the charge when they upgrade, bill it to their account or trade in an old device to offset the cost."

Enjoy the AT&T Signature Program

AT&T Wireless account owners with a qualifying wireless plan can get AT&T Signature Program benefits like: Monthly plan discounts. Waived activation or upgrade fees.

With AT&T Next Up Anytime, upgrade early without worrying about the remaining balance of your installment plan, guaranteed. Req's purchase of eligible smartphone on AT&T Installment Plan^SM with extra $10/mo. Next Up Anytime feature, qualifying credit and eligible svc. Upgrade eligible with qualifying turn-in.

Loan Origination Fees

Upgrade charges an origination fee to anyone who gets a loan. This ranges from 1.85% to 9.99%, depending on your credit score, credit history, how much you borrow and other factors. It also charges late payment fees and returned payment fees — both are $10 for every occurrence.

Do I have to pay to upgrade my phone? ›

Some mobile carriers may charge an upgrade fee meant to offset some administrative costs associated with processing the upgrade. If applicable, the upgrade fee is usually added to your next bill or paid at the time of purchase.

Don't be afraid to simply ask for an upgrade — just be polite, respectful and kind. Of course they can always say no, but what have you got to lose? If you don't try, you'll never know.

AT&T hidden costs tend to fall into three categories: installation, equipment, data fees, and billing fees. Most of these fees can be avoided if you're careful to return equipment after you end your AT&T service, stay within data limits, and pay your AT&T bill on time.

If Customer Care hasn't been able to help you with a problem, the next step is to submit a Notice of Dispute to our legal department. You can print and mail the form or submit it online at att.com/noticeofdispute. The Legal Department will investigate and contact you within 60 days to work out a resolution.

You likely have activation or upgrade fees. These are in addition to other applicable charges, taxes, and fees. Data overages: Did you go over your wireless or internet data limit? You may have an overage charge.

If the phone is activated on a new line, you will see a $35.00 activation fee on your bill.

Sometimes, negotiating with your service provider can help you avoid activation fees. If you're an existing customer looking to upgrade your device or switch to a new plan, reach out to your provider and inquire about any available promotions or waivers for activation fees.

"The upgrade fee helps cover our increased support costs associated with customers switching their devices," the carrier said. "Customers can pay the charge when they upgrade, bill it to their account or trade in an old device to offset the cost."